How Google Workspace transformed collaboration at a consulting firm
Context:
A strategy consulting firm with 150 employees spread across Paris, Lyon, and Bordeaux was facing challenges related to internal communication and document sharing. The use of non-integrated tools was causing time loss, file versioning errors, and inefficient communication. Furthermore, with the rise of remote work, securing sensitive data had become a top priority.
Challenges:
- Centralize communication and collaboration tools
- Reduce delays and errors in file exchanges and document versioning
- Ensure the security of confidential information while meeting compliance requirements
- Facilitate the transition to a hybrid work model without compromising productivity
Solution:
After a thorough needs assessment, the firm chose to adopt Google Workspace. All employees began using the following tools:
- Gmail and Google Chat for smoother messaging and real-time conversations
- Google Drive, Docs, and Sheets for centralized document management and real-time collaboration on shared files
- Google Meet for effective remote meetings, with options to record sessions and use automatic transcriptions
- Advanced security with Google Workspace Admin and Client-Side Encryption (CSE) to ensure confidentiality of sensitive communications and documents
Results:
- Improved collaboration: The integration of Google Workspace tools enabled smoother teamwork, reduced file back-and-forth, and allowed real-time document management
- Data security: Implementing client-side encryption (CSE) helped the firm protect sensitive information shared with clients while meeting compliance requirements
- Productivity gains: Consultants became more efficient, significantly reducing time spent organizing meetings or exchanging emails. On average, each consultant saved 4 hours per week
- Enhanced flexibility: Employees can now access tools from any device, making remote work and professional mobility easier, all while maintaining high productivity
Conclusion:
By adopting Google Workspace, the consulting firm successfully modernized and centralized its work tools while strengthening data security. This solution not only optimized internal processes but also provided employees with a more flexible and secure work environment. A successful digital transformation that enabled the firm to better meet the needs of both its clients and teams.