Cas client

Identity management automation - Optimizing onboarding and offboarding processes

NRX automates identity management with Jumpcloud, reducing IT workload from 30 to 5 hours per month, while improving security and efficiency.

A 500-employee SME uses Google Workspace for collaboration, with a mixed IT infrastructure including both Windows and macOS devices. Currently, the onboarding of new users relies on a combination of manual scripts and the Google Admin Console, while offboarding involves multiple time-consuming and error-prone steps (account deactivation, file access adjustments, and retrieval of sensitive data).

Identified Issues:

Onboarding time: 2 hours per user
Offboarding time: 1.5 hours per user
Total monthly workload: over 30 hours dedicated to identity management

Advantages of JumpCloud:
With JumpCloud, identity management is automated and centralized on a single platform. This allows for:

A significant reduction in human errors through automated workflows
Simplified access management, ensuring a smooth transition between onboarding and offboarding

New Timelines with JumpCloud:

Onboarding time: 20 minutes per user
Offboarding time: 15 minutes per user
Total monthly workload: only 5 hours

Measurable Benefits:
Thanks to JumpCloud, the IT team saves 25 hours per month by optimizing identity management. This freed-up time can be reallocated to strategic projects, while automation ensures greater accuracy and security.

With JumpCloud, this SME now benefits from a modern and efficient system for managing identities, significantly reducing the time and effort involved in IT administration.